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Privacy Policy

We think, that trust is a fundamental part of building a successful and long-term business relationship.

Speaking about data protection, we would like to earn your trust through a high degree of transparency and responsible action. That is why we disclose in this document what happens to your data transmitted to us.

The processing of all personal data (including, for example, your name, postal address, e-mail address, etc.) is subject to the General Data Protection Regulation (GDPR) and country-specific data protection laws applicable to us.

In the following we would like to give you an overview about the processing of your personal data by us and also draw your attention to the rights to which you are entitled in accordance with data protection law.

Definitions of terms

Computer / computer system - this term refers to all types of devices used by you to access our website or any other services offered online or for those products and services requiring Internet access for their operation (e.g. software products).

Anonymous surfing and basic processing of personal data

In principle, it is possible to use our website without providing any personal data.

For providing certain services of our business, however, it is necessary that we process personal data. If there is no legal basis for this processing, we will of course obtain your explicit consent in advance.

We ensure the protection of all personal data processed via this website through numerous technical and organisational measures. This is done according to the current state-of-the-art.

Our website uses the latest encryption techniques for data transmission.

Origin of personal data processed by us

We only process personal data that you make available to us in the context of your customer relationship, which is absolutely necessary for the fulfilment of our services. This also includes data that we legitimately collect from publicly accessible sources (e.g. Internet, commercial registers) as well as receive from other third parties (e.g. credit agencies).

Possible data contents: Personal data (e.g. name, address, contact data), documentation data (e.g. protocols and transcripts), communication data (e.g. e-mail address) and other data similar to the above categories.

Responsible for data processing

If you have any questions regarding our data protection declaration or the exercise of your rights, please do not hesitate to contact us personally:

Tobias Eichner | STAR ENTERPRISE - Tobias Eichner | Egerer Straße 2 | 95369 Untersteinach, Germany
Telephone: +49 (0) 177 / 713 5158 | E-mail: info@starenterprise.com.

Legal basis and purpose of data processing

We process personal data exclusively on the basis of the General Data Protection Regulation (GDPR) and country-specific data protection laws applicable to us.

Based on your consent (Art. 6 par. 1 a GDPR)

On the basis of your explicit consent, we will only process your personal data for the agreed purpose.

You can revoke your consent at any time (please contact the above-mentioned responsible data processing department). The revocation of your consent does not affect the lawfulness of the data processing until revocation.

Fulfilment of contractual obligations (Art. 6 par. 1 b GDPR)

Your data will be processed to the extent necessary for the provision of our services. The specific purposes of data processing depend on the service booked (for details, please refer to the service agreements for details).

Due to legal requirements (Art. 6 par. 1 c GDPR) or if in the public interest (Art. 6 par. 1 e GDPR)

We are subject to certain legal obligations; in particular with regard to accounting obligations and tax law. Therefore, we also process your personal data, for example, for the fulfilment of tax control and reporting obligations.

Balancing of interests (Art. 6 par. 1 f GDPR)

If necessary, your data will be processed to protect our legitimate interests and to protect the legitimate interests of third parties; this includes, for example...

  • the assertion of legal claims and the use in the context of legal disputes.
  • to ensure the security of our IT systems.
  • the prevention and investigation of criminal offences.

Recipients of personal data

Only authorised bodies within our company who are responsible for fulfiling contractual and legal obligations are granted regulated access to your personal data. The same applies to service providers commissioned by us who work for us within this framework.

We ensure the protection of your data by organizational and technical measures, according to current state-of-the-art methods. This also applies to service providers commissioned by us.

Transfer of data to third countries or organisations outside the European Union

Data transmission in this context only occurs if...

  • you have given us your explicit consent.
  • the service to be provided absolutely requires it (e.g. search engine submissions).
  • a legal regulation requires this (e.g. tax reporting obligation).

To perform certain tasks, we use service providers who may be located in a third country (e.g. datacenter). This is permitted exclusively on the basis of article 45 GDPR, in the context of a decision of the European Commission on the existence of an adequate level of protection in this third country.

Unless the European Commission made a decision, data submission is done only if appropriate guarantees are provided (e.g. data protection provisions approved by the European Commission or the local authority under a defined procedure) and if enforceable rights and effective remedies are provided.

In contracts signed with such service providers, we always oblige them to comply with the European data protection level.

Storage duration of personal data

Your personal data will be used by us as long as it is necessary for the fulfilment of our contractual and legal obligations. We will then immediately remove such data from our systems, unless further use is necessary for the following purposes:

  • Fulfilment of commercial and tax law storage obligations (e.g. commercial law, tax law) - the legally defined storage periods are varying between two and ten years.
  • Preservation of evidence within the context of statutory statute of limitations (e.g. §195 ff. BGB) - the usual statutory period is 3 years, otherwise up to 30 years.

Your privacy rights

Right of access by the data subject (Art. 15 GDPR)

We will be pleased to inform you whether your personal data is processed by us, provide information on this data as well as further details and send you a copy of this data.

Right to rectification (Art. 16 GDPR)

Upon your request, we will immediately rectify any incorrect data collected and update incomplete data as quickly as possible.

Right to erasure (Art. 17 GDPR)

You can make use of your right to the immediate removal of personal data, provided that the fulfilment of our contractual and legal obligations does not conflict with your deletion claim.

Right to restriction of processing (Art. 18 GDPR)

As an alternative to the right of deletion, you also have the right to restrict the processing of personal data.

Right to data portability (Art. 20 GDPR)

Upon request, we will make your data available in a machine-readable format so that you can pass it on to third parties.

Right of objection (Art. 21 GDPR)

You have the right to object to the processing of your personal data at any time for reasons arising from your particular situation, which is based on Art. 6 par. 1 e or Art. 6 par. 1 f GDPR. This also applies to profiling based on these provisions.

We will then no longer process your data unless we may prove compelling, legitimate reasons for processing which outweigh your interests, rights and freedoms, or the processing is intended to enforce, practice or defend legal claims.

Miscellaneous

Within the scope of the right of access and right to erasure you must observe the restrictions according to §34 and §35 BDSG.

In addition, there is a right of appeal to a responsible data protection supervisory authority (Art. 77 GDPR and §19 BDSG).

You can revoke your consent to the processing of personal data at any time. Please note that the revocation only applies to future processing; processing that has taken place until the revocation remains unaffected.

Obligation of data provision

You must provide us with any personal data we need to fulfill our contractual and legal obligations. Otherwise, we will usually not be able to provide our services for you.

Automated decision making and profiling (Art. 22 GDPR)

We do not use automated decision making techniques.

In individual cases we use legally received data from credit bureaus to evaluate a possible cooperation or a possible signing of a contract with you. To the extent required by law, we will obtain your explicit consent in advance.

Log data generated during the visit of our website

While visiting our website, we automatically collect a number of data:

  • Date/time stamp of the visit
  • Duration of the connection
  • Host name and IP address
  • Web browser (type and version)
  • Operating system (type and version)
  • Website, that contained the link used to visit us (so-called "referrer")
  • Visited pages on our website (including amount of transmtitted data)
  • Other data, such as data used to defend against attacks on our IT systems

This data remains stored for a maximum of 14 days and is then converted into anonymous statistics. At no time any personal data is exploited. The storage of anonymized data is separated from the storage of personal data.

We use this data to maintain the general functionality and security of our technical services and to investigate possible cases of misuse. Identification of individual visitors is technically impossible due to the anonymisation used.

Cookies

We use cookies on our website. These are textual information stored in the web browser locally on your computer system. Cookies help us to make our website easier and more user-friendly. By using our website, you agree to the use of cookies.

Many cookies contain a cookie ID, which is a unique identifier for the cookie: With this string of characters our website can recognize you (more precisely your web browser) as a visitor and distinguish you from other visitors.

You can deactivate the storage of cookies at any time in the settings of your web browser and delete existing cookies.

Please note that if cookies are deactivated or deleted, certain functions of our website may no longer be available.

If third parties use cookies on our website, please refer to the following sections for further information.

Contact options on our website

You can contact us either via a contact form or directly by e-mail ("electronic mail").

If you send us an e-mail or use the contact form, your personal data will be stored automatically. These data are collected on a voluntary basis (see Art. 6 par. 1 sentence 1 lit. a GDPR) and are used solely to initiate contact and to process your inquiry.

When using the contact form your data will be transmitted to us in encrypted form.

The data will not be passed on to third parties. After processing your request, all personal data will be automatically deleted.

Software products

By installing, using or purchasing a license for one of our software products, you agree to collecting and use of the personal data as described in more detail below.

The data will not be passed on to third parties.

You can revoke the processing of this personal data at any time. For technical reasons, you may no longer use the software products. For this purpose, please contact the above-mentioned responsible data processing department.

Updates and display of company news

Software products distributed by us establish regular connections with our server to perform an update check or to display a website with content from our corporate weblog.

An encrypted connection to our server is established and the following data is collected in an automated procedure:

  • Date/time stamp of the visit
  • Duration of the connection
  • Host name and IP address
  • Web browser (type and version)
  • Operating system (type and version)
  • Website, that contained the link used to visit us (so-called "referrer")
  • Visited pages on our website (including amount of transmtitted data)
  • Other data, such as data used to defend against attacks on our IT systems

This data remains stored for a maximum of 30 days and is then converted into anonymous statistics. At no time any personal data is exploited. The storage of anonymized data is separated from the storage of personal data.

We use this data to maintain the general functionality and security of our technical services and to investigate possible cases of misuse. Identification of individual visitors is technically impossible due to the anonymisation used.

You can deactivate the automatic check for updates and the display of company news in the settings of your software product.

Unlocking a software license

For converting a shareware license into a fully usable license, the following data must be entered, which is transmitted to our server in encrypted form using current state-of-the-art encryption techniques:

  • License key (from your license certificate)
    • Key code
    • License owner
    • Residence / License target
    • Support and update periods
  • Date/time stamp
  • IP address

These data remain stored on our systems during the term of the software license in encrypted form (according to the current state-of-the-art) and are used exclusively for the verification of your software license.

Use and application of functions of the Verwertungsgesellschaft WORT (VG WORT)

Cookies and reports on access statistics

We use "session cookies" from VG Wort, Munich, to measure the probability of access to texts in order to determine the likelihood of copying. Session cookies are small pieces of information that a provider stores in the memory of the visitor's computer. A randomly generated unique identification number, a so-called session ID, is stored in a session cookie. A cookie also contains information about its origin and the storage period. Session cookies cannot store any other data. These measurements are performed by INFOnline GmbH according to the Scalable Central Measurement Method (SZM). They help to determine the likelihood of copying individual texts in order to compensate authors and publishers for legal claims. We do not collect any personal data via cookies.

We thus enable our authors to participate in the payouts of VG Wort, which ensure the legal remuneration for the use of copyrighted works in accordance with §53 UrhG.

Our offers can also be used without cookies. Most browsers are set to automatically accept cookies. However, you can deactivate the storage of cookies or set your browser so that it informs you as soon as cookies are sent.

Data protection declaration for the use of the scalable central measuring method

Our website and its mobile version use the "Scalable Central Measurement Method" (SZM) from INFOnline GmbH (https://www.infonline.de) to determine statistical parameters for determining the copy probability of texts.

Anonymous measured values are collected. The access number measurement alternatively uses a session cookie or a signature, which is created from various automatically transmitted information of your browser, to recognize computer systems. IP addresses are only processed in anonymous form.

The procedure was developed with data protection in mind. The sole aim of the procedure is to determine the likelihood of copying individual texts.

Individual users are never identified at any time. Your identity is always protected. You will not receive any advertising through the system.

Addresses of the operators

VG WORT | Untere Weidenstraße 5 | 81543 München, Germany | Telephone: +49 (0) 89 / 514 12-0 | E-mail: vgw@vgwort.de

INFOnline GmbH | Brühler Str. 9 | 53119 Bonn, Germany | Telephone: +49 (0) 228 / 410 29-0 | E-mail: info@infonline.de

Use and integration of PayPal

If you choose the payment method "PayPal" during the checkout in our online store, we then send the following data to PayPal in a manual process to initiate payment processing:

  • E-mail address
  • Invoice amount
  • Ordered service or invoice ID

Within the scope of data processing, PayPal may pass on personal data to third parties insofar as this is necessary to fulfil the contractual obligations.

You will receive an automated e-mail notification from PayPal for further payment processing. From our side no other data transmission is done; after successful payment we only receive a positive feedback from PayPal.

For more information and the latest PayPal privacy policy, please visit https://www.paypal.com/de/webapps/mpp/ua/privacy-full/.

Address of the operator

PayPal (Europe) S.à.r.l. & Cie. S.C.A | 22-24 Boulevard Royal | 2449 Luxembourg, Luxembourg

Use and integration of service providers for processing payments by credit card

We transmit only those data to the payment service processor which are absolutely necessary for the processing of your payment and which you make available to us for this purpose:

  • Name of the card holder
  • Card number and security code
  • Expiry date
  • Invoice amount
  • Ordered service or invoice ID

In the following, the payment service processor acts as an independent processor of the data. We only receive positive feedback after successful payment. If payment is refused, we will also be informed of a reason (e.g. invalid card).

We take technical and organisational measures to ensure that payment data received is only used for the purpose of invoicing and, if legally permitted, is destroyed immediately thereafter.

Address of the operator

BS PAYONE GmbH, Lyoner Straße 9, 60528 Frankfurt am Main, Germany | Telephone: +49 (0) 69 6630-50 | E-mail: youwelcome@bspayone.com

Use and integration of payments by Bitcoin

We accept payments in the crypto currency Bitcoin.

Bitcoin is a digital currency based on a globally organized decentralized booking system.

All bookings are processed via a peer-to-peer network so that no central accounting office is required. The underlying software components are available as open source.

When we receive or send a payment, we do not transmit or receive any personal data.

Developer of the software

bitcoin.org | https://bitcoin.org/en/download

Activities in social media

We use presences in social media (including similar services) to exercise our legitimate interests in communicating with customers, business partners and other users of these media.

In many cases, the respective social media providers will also ask for your explicit consent to the processing of any kind of personal data (e.g. seeking your consent upon login procedure).

This personal data is generally used by the social media providing our presences for market research and advertising purposes, as well as for the creation of user profiles (e.g. for the placement of interest-based advertising).

It is possible that your personal data may be processed outside the European Union. This can make it more difficult to enforce your rights according to the GDPR. This is permitted exclusively on the basis of article 45 GDPR, in the context of a decision of the European Commission on the existence of an adequate level of protection in this third country. Unless the European Commission made a decision, data submission is done only if appropriate guarantees are provided (e.g. data protection provisions approved by the European Commission or the local authority under a defined procedure) and if enforceable rights and effective remedies are provided.

Of course, we can help you to enforce your rights according to the DSGVO against these social media. However, it is more effective if you contact the respective provider directly to assert your rights, including requests for information. Only they have the necessary access to user data and can take appropriate measures or provide information within the framework of their rights management.

In the following we have therefore listed all the social media we use, including the options for contact and objection possibilities.

Addresses of the operators

Facebook

Facebook Ireland Ltd. | 4 Grand Canal Square, Grand Canal Harbour | Dublin 2, Ireland

Privacy policy | Right of objection (opt-out) | "Privacy shield" agreement

Google (also applicable to: YouTube)

Google Inc. | 1600 Amphitheatre Parkway | Mountain View, CA 94043-1351, USA
YouTube LLC | 901 Cherry Avenue | San Bruno, CA 94066, USA

Privacy policy | Right of objection (opt-out) | "Privacy shield" agreement

Twitter

Twitter, Inc. | 1355 Market Street, Suite 900 | San Francisco, CA 94103, USA

Privacy policy | Right of objection (opt-out) | "Privacy shield" agreement

LinkedIn

LinkedIn Ireland, Privacy Policy Issues | Wilton Plaza, Wilton Place | Dublin 2, Ireland

Privacy policy | Right of objection (opt-out) | "Privacy shield" agreement

Xing

XING SE | Dammtorstraße 30 | 20354 Hamburg, Germany | Telefon: +49 (0) 40 / 419 131-0 | E-Mail: info@xing.com

Privacy policy | Right of objection (opt-out)

Links to external content

We regularly set links to contents of external providers that are beyond our control. This applies not only to the content displayed there but also to the use of the data transmitted by you on this content.

If you have any questions about data protection on external websites, please contact the responsible operator.

Version: 29. October 2018

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