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General terms of business

These general terms of business are subject to all applicable laws of the Federal Republic of Germany and the European Union.

You also accept any other applicable (license) agreements and conditions according to the subject matter of this contract.

By placing an order, you agree to all conditions stated herein.

Collateral agreements must be made in written form and have to be countersigned in the original by one of our authorized representatives.

I. Limitation of liability

1. All goods and services are provided on an "as-is, as-available" basis.

2. We reserve the right to limit or terminate the availability of our goods and services, even without notice. This may especially apply in the case of abusing these goods and services.

3. We shall not be held liable for direct or indirect damages arising from your use of our goods and services.

This includes, without limitation, all kinds of direct or indirect damages as well as losses of income and damages to properties, damages caused by the unavailability of goods and services or missing fitness for a particular purpose.

The exclusion of liability expressly includes gross negligence.

4. You agree to indemnify and hold harmless us from any liability, including, but without limitation, to claims of third parties, including claims for liability and damages, claims occurring from in court and out of court settlements as well as claims occurring from unlawful acts or acts contrary to existing agreements you have caused.

5. In case of liability, this is limited to contract-typical and foreseeable damages, at a maximum to the amount of the remuneration of the agreed service (before taxes and duties).

6. Under these terms and conditions and, if applicable, in a separate notification, we draw your attention to any legal risks that may exist (e.g. possible infringements of copyright or data protection rgulations, imminent risk of warning letters, etc.)

These notifications are voluntary, without without recognition of liability for their correctness and completeness.

You are obliged to seek the advice of a qualified legal advisor or lawyer for the clarification and elimination of possible disadvantages if necessary.

You release us from liability in all cases in which we have informed you of any legal risks that may exist.

7. We shall not be held liable for the provision of the goods and services offered by us (including texts, images, source codes, etc.). This applies in particular if we have informed you in a separate notification of any legal risks that may exist in the event of use.

If you are in doubt about the accuracy or completeness of the goods and services we offer, you should seek the advice of a qualified legal advisor or lawyer. We do not provide any legal services and do not offer any binding legal advice.

You release us from liability in all cases in which we have informed you of any legal risks that may exist.

II. Confidentiality agreement (projects)

1. We agree to handle all provided information required for project planning and realisation with great care and use it only for the fulfilment of our duties and responsibilities.

2. Information provided is not disclosed to third parties, with the exception of parties, acting on our behalf. In this respect, we guarantee the confidentiality of information. However, we shall not be held liable for any breach of this confidentiality agreement.

3. After completion of the project, any provided information is removed from our systems, unless required for the ongoing performance of our duties and responsibilities.

4. Furthermore, our privacy policy (PP) apply.

III. Provision of own services based on third-party services (e.g. artwork, web design, software development)

The term "service" used in the following refers to all types of services, including provided content (e.g. texts, images, graphics), textual and verbal information and ideas. In short: Any kind of material or information you provide us during the project.

1. We assume no liability for all services provided by you, including content and information for legal texts (e.g. imprint, data protection declaration). If you are unsure of its accuracy or completeness, you should seek the advice of a qualified legal advisor or lawyer. We do not provide any legal services and do not offer any binding legal advice.

2. Services provided by you must be free of third party rights or you must have acquired the license of the rightholder required for use. Copies of these are to be handed over to us on request.

3. You warrant that the services you provide do not infringe the rights of third parties (including copyrights and naming rights) and that such content does not violate legal provisions (e.g. protection of minors, competition law).

4. You set and hold us free from third-party claims, as we act exclusively at your express request.

5. Under these terms and conditions and, if applicable, in a separate notification, we draw your attention to any legal risks that may exist. However, these notifications are voluntary, without recognition of liability for their accuracy and completeness, and do not release you from the obligation to ensure the legality, completeness and accuracy of the services you have provided to us.

6. In case of liability, this is limited to contract-typical and foreseeable damages, up to the amount of the remuneration of the agreed service (before taxes and duties).

IV. Information on licensing and use of media content

1. You bear all costs arising from a violation of the end user license agreement for media contents. Furthermore, you shall be liable to us for any damages, which will be defined upon the kind and scrope of the infringement.

2. You also bear all costs for claims asserted by third parties against us due to your use of our media content.

V. Miscellaneous

1. Before an incoming order is accepted, we reserve the right to request further information to verify your identity (e.g. copy of the business registration certificate, credit card or your personal identity card).

2. If you wish to cancel an order, please notify us as at your earliest convenience. Services and digitally delivered items (like software licenses) cannot be returned.

3. Area of jurisdiction is the address of our company headquarter (follow link for details).

4. We sell exclusively to corporate customers, industrial consumers and resellers using our products and business services for their professional activities. If you wish to buy our products and services as a consumer, please shop with one of our distribution partners.

Version: 1. January 2017

Version history (relevant changes)

1. January 2017

New version without content-related modifications.

If you wish to access previous versions, please contact our customer service or check your received documentation.

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