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General terms of business

These general terms of business are subject to all applicable laws of the Federal Republic of Germany and the European Union.

You also accept any other applicable (license) agreements and conditions according to the subject matter of this contract.

By placing an order, you agree to all conditions stated herein.

Limitation of liability

All goods and services are provided on an "as-is, as-available" basis.

We reserve the right to limit or terminate the availability of our goods and services, even without notice. This may especially apply in the case of abusing these goods and services.

We shall not be held liable for direct or indirect damages arising from your use of our goods and services. This includes, without limitation, all kinds of direct or indirect damages as well as losses of income and damages to properties, damages caused by the unavailability of goods and services or missing fitness for a particular purpose. The exclusion of liability explicitly includes gross negligence.

You agree to indemnify and hold harmless us from any liability, including, but without limitation, to claims of third parties, including claims for liability and damages, claims occurring from in court and out of court settlements as well as claims occurring from unlawful acts or acts contrary to existing agreements you have caused.

Confidentiality agreement (projects)

We agree to handle all provided information required for project planning and realisation with great care and use it only for the fulfilment of our duties and responsibilities.

Information provided is not disclosed to third parties, with the exception of parties, acting on our behalf. In this respect, we guarantee the confidentiality of information. However, we shall not be held liable for any breach of this confidentiality agreement.

After completion of the project, any provided information is removed from our systems, unless required for the ongoing performance of our duties and responsibilities.

Miscellaneous

Before an incoming order is accepted, we reserve the right to request further information to verify your identity (e.g. copy of the business registration certificate, credit card or your personal identity card).

If you wish to cancel an order, please notify us as at your earliest convenience. Services and digitally delivered items (like software licenses) cannot be returned.

Area of jurisdiction is the address of our company headquarter (follow link for details).

We sell exclusively to corporate customers, industrial consumers and resellers using our products and business services for their professional activities. If you wish to buy our products and services as a consumer, please shop with one of our distribution partners.

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